Party Casino Privacy Policy
This Privacy Policy explains how Party Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our services or contact us. It is intended for customers in the United Kingdom and should be read together with the applicable website terms and conditions.
Party Casino aims to handle personal information responsibly and transparently. This policy describes the choices available to you and the ways you can contact us about privacy matters. Our services are intended for customers aged 18 and over.
Information We Collect
We collect information that is necessary to provide a secure and reliable online casino service. The information we receive depends on how you interact with Party Casino and may include:
- Identity details, such as your name, date of birth and, where required, documents used to verify your identity or age.
- Contact details, including your postal address, telephone number and account communications.
- Account information, such as login details, preferences, responsible gambling settings and records of customer support enquiries.
- Financial and transaction information, including deposits, withdrawals, payment method details, transaction history and information needed to investigate payment issues. Full payment card details may be handled by authorised payment providers rather than stored directly by Party Casino.
- Gaming activity, including wagers, game selections, session information, bonuses and account balances.
- Technical information, such as IP address, browser type, device identifiers, operating system, language settings and approximate location derived from technical data.
- Information relating to security, fraud prevention, account protection and compliance checks.
Some information is provided directly by you. Other information may be collected automatically when you use the website or obtained from service providers, payment partners, identity verification providers and other lawful sources.
How We Use Information
Party Casino uses personal information for specific operational, security and customer service purposes. These purposes may include:
- Creating and administering your account.
- Processing deposits, withdrawals, refunds and other account transactions.
- Confirming your identity, age and eligibility to use our services.
- Operating games, recording play activity and applying account terms, promotions and limits.
- Providing customer support and responding to requests or complaints.
- Detecting and preventing fraud, money laundering, manipulation, collusion, unauthorised access and other prohibited activity.
- Maintaining the security, functionality and performance of our website and systems.
- Understanding how customers use our services so that we can improve products, navigation and communications.
- Sending service messages, including account, transaction, security and policy notifications.
- Sending marketing communications where permitted and in accordance with your communication preferences.
- Establishing, exercising or defending legal rights and managing disputes.
We process information only for appropriate purposes and seek to limit the information used to what is reasonably relevant. Where marketing communications are sent, you can usually opt out by following the unsubscribe instructions or changing your account preferences. Service messages relating to your account may still be necessary.
Cookies and Similar Technologies
Party Casino uses cookies and comparable technologies to operate the website and understand how it is used. Cookies are small files or identifiers placed on your device that can remember settings, support secure sessions and provide information about website activity.
Types of technologies we may use
- Essential cookies that support login functions, security, navigation and core website features.
- Preference cookies that remember choices such as language, display settings and other selected options.
- Analytics technologies that help us measure traffic, identify technical problems and improve the customer experience.
- Marketing or attribution technologies that may help assess the effectiveness of campaigns, where used and permitted.
You can manage cookies through your browser settings or any consent controls made available on the website. Disabling certain cookies may affect account access, game functionality or other features. Cookie settings do not necessarily remove information already collected through other account or transaction records.
Data Sharing
Party Casino may share personal information where this is necessary to provide services, protect customers and operate the business. Information may be shared with carefully selected providers that support:
- Payment processing, banking and transaction administration.
- Identity, age, fraud and security checks.
- Website hosting, technology, customer support and communications.
- Analytics, platform maintenance and technical monitoring.
- Professional, legal, accounting and insurance services.
We may also disclose information to competent authorities, courts, law enforcement bodies or other parties where disclosure is required or reasonably necessary for compliance, investigations, dispute resolution or the protection of rights and safety. If Party Casino is involved in a corporate reorganisation, sale or transfer of assets, relevant information may be provided to advisers and prospective or resulting business owners subject to appropriate safeguards.
We do not share personal information for unrelated purposes without an appropriate basis. Service providers receiving information are expected to use it only for agreed services and to apply suitable confidentiality and security measures.
Data Security
Party Casino applies technical and organisational measures intended to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, encryption or secure transmission methods, staff guidance and supplier due diligence.
No online service can guarantee complete security. You are responsible for keeping your account credentials confidential, using a secure device and notifying us promptly if you suspect unauthorised access. We may restrict or suspend access where necessary to protect an account, our systems or other customers.
Data Retention
We retain personal information for as long as it is reasonably needed for the purposes described in this policy. Retention periods vary according to the type of information, the nature of our relationship with you, account activity, security requirements and any applicable record-keeping obligations.
When information is no longer required, it may be securely deleted, anonymised or placed beyond routine use. Some information may need to be retained after an account is closed to address disputes, prevent repeat misuse, complete financial records, protect our legal position or meet other applicable obligations. Backups may retain information for a limited period before being securely overwritten.
Your Rights
Depending on the circumstances and applicable law, you may have rights concerning your personal information. These may include the right to:
- Request access to personal information held about you.
- Ask for inaccurate or incomplete information to be corrected.
- Request deletion of information where there is no continuing reason for us to retain it.
- Ask us to restrict certain processing.
- Object to processing based on particular circumstances, including some forms of direct marketing.
- Request a copy of information provided by you in a commonly used electronic format where applicable.
- Withdraw consent where processing relies on consent. Withdrawal does not affect processing carried out before consent was withdrawn.
These rights may be subject to lawful exceptions and may not apply in every situation. For example, deleting information may not be possible where records must be retained for security, dispute handling or other legitimate purposes. We may ask for information to verify your identity before handling a request. You may also have the option to raise a concern with the relevant privacy authority in your area.
Third-Party Services
The Party Casino website may contain links to, integrations with or content supplied by third parties. These services may include payment gateways, identity verification tools, analytics providers, advertising platforms and social media features. Their handling of information is governed by their own privacy notices and terms.
We recommend reviewing third-party information before submitting personal details through an external service. Party Casino is not responsible for privacy practices outside our control, although we take reasonable steps to select providers that are suitable for the services they deliver and to define their responsibilities contractually where appropriate.
International Transfers
Some companies that support Party Casino may process personal information in countries outside the United Kingdom. Where information is transferred internationally, we take steps intended to maintain an appropriate level of protection and to ensure that the transfer is handled in accordance with applicable requirements.
Depending on the destination and circumstances, safeguards may include contractual protections, adequacy arrangements, internal controls, security measures or other recognised transfer mechanisms. Information may also be accessed internationally when necessary for technical support, customer service, security or business administration.
Policy Updates
We may revise this Privacy Policy to reflect changes in our services, technology, security practices, business arrangements or applicable privacy standards. The current version will be made available on the relevant Party Casino website page, together with its effective date where appropriate.
Where a change is significant, we may provide additional notice through the website, by email or through your account. You should review this policy periodically. Continued use of the services after an update takes effect indicates that you have had an opportunity to review the revised information.
Contact Information
If you have a privacy question, want to exercise a right or believe that your information has been handled incorrectly, please contact Party Casino through the customer support channel at [email protected]. To help us deal with your request efficiently, include a clear description of the issue and avoid sending unnecessary sensitive information.
We may request additional details to confirm your identity and protect your account. We will review privacy enquiries within a reasonable timeframe and may ask for further information where this is needed to investigate or respond.
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